Customer Pick Up/Return
The rental period is Thursday-Monday. Customers will be responsible for loading/unloading all rental items, and ensuring they are properly stowed and secured within their vehicle. Client is responsible for any damage to rental items resulting from improper securing. Items must be protected from the elements.
Seeing Our Inventory In Person
We would love to meet with you in person and help create your vision! We are available in Downtown Vassar, MI by appointment only. Email us at firstname.lastname@example.org to schedule a visit.
Once you've picked out your favorite pieces, we require a 50% non-refundable deposit and signed agreement to reserve your order. The remaining balance is due 1 week prior to your event date. We have a minimum of $300 for all orders.
We accept cash, check, or credit card. If paying with credit card, a 3.5% charge will be added to the rental fee. It will be expected that each item be returned in the same condition it was received. However, accidents do happen which is why we require a credit card number to be on file at time of booking. Your card will NOT be charged unless the items come back damaged in some way or missing, in which case you will be charged 4x the rental rate.
All items must be protected from rain and other harmful weather conditions. The client is responsible for all rented items from the time you receive them to the time Shades of Teal gets them back. Please ensure our pieces are secure at all times. For items not returned, cracked or damaged in another way, we charge 4 times the rental rate for replacement. These are unique pieces and many are non-replaceable.
We know a lot of our pieces are on the bigger side and can be difficult to transport if you have a large order, so you can have them delivered/picked up! We have a $500 minimum for deliveries & the delivery charge is based on distance from our Downtown Vassar warehouse as well as order size. Contact us for a quote!
We look forward to hearing from you!